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Employee Onboarding & Support

Setting you up for success

To ensure you get the most out of your engagement app, you need to have clear implementation and an effective employee onboarding process.

Our team will be with you throughout your journey to offer support and advice to suit your organisation’s needs. We’ll make sure you have all the information you need so that you’re fully equipped to make your intranet a success – from launch and beyond.

As an Oak Customer, you’ll receive expert help and support throughout the employee onboarding and implementation process. You’ll get hands-on experience setting up and populating your intranet within your own dedicated training environment.

Expert Insights

We understand the importance of employee onboarding. At Oak, you’ll receive help and guidance from the start. You’ll have access to regular, free online webinars and strategy days so that you can become an expert within your own platform.

We never want you to feel alone on your journey. That’s why as an Oak customer you’ll have your own dedicated account manager. Our experts determine your needs as a customer and work alongside you to help you achieve your goals throughout your employee onboarding procedure.

Visually stunning homepages

We know that to make your app as engaging as it can be, it has to look familiar be simple in functionality. With Oak, you’ll have the added option of working alongside our experienced design team, who'll help bring your brand to life and make your content shine.

Get the support you need

Our support doesn't end at employee onboarding. We’re here to answer any queries you may have via telephone, email, and more. Our Customer Success team are always on hand to offer advice, tips and provide guidance on how to maximise your intranet’s performance at any stage in your journey.

We also provide full online training and education, including step-by-step video tutorials, comprehensive training documents and your own dedicated training environment.

See what our customers have to say about us

Five Guys crew member working in one of their restaurants

“Without Oak & Chatty Patty, I don't know how we would've engaged with our people, I don't know how we would've reopened our stores and I don't know how we'd have retained all those staff members. For us, this has been a huge success in terms of engagement & communication and continues to be.”

Bastian Bauermeister
Communications Manager, Five Guys

"The main reason we selected Oak Engage were their people. All the fancy systems in the world can’t work without a collaborative and intuitive partner."

Minda Galvin, Group Head of Content and Creative

Read all of our customer stories

“The best thing about Oak is how intuitive it is. Within a few hours the team was up to speed with how to publish new articles and rearrange homepages.”

Ben Cook, Project Manager

“Oak is almost addictive. It feels like a window into our restaurants. We’re celebrating promotions and new hires to the business, and that gives us confidence.”

Chris Raaff, Head of Recruitment & Internal Communication